Help and Support

Navigating the challenges of parenting can be overwhelming, especially when it comes to mental health.

Fortunately, there are numerous resources available in the UK(which is where Youth Coach Liz is located) designed to support parents and their families.

Whether you're seeking advice, support, or community, these organisations offer valuable services to help you and your loved ones thrive.

Some are for young people to access directly, other services are for over 18’s or parent/carers. Over the last 20+ years I have personally created this list of organisations which might be helpful.

Please do get in touch if there are any additions to be added, thank you. Youth Coach Liz

Organisations for Help and Support

Emergency help in the UK

If you feel like harming or hurting yourself or others, call 999 or go to your nearest Accident and Emergency (A&E)

If you need medical help but it’s not an emergency, call 111. This is a free NHS service where they will be able to direct you to your local crisis support services, and offer health advice 24 hours a day, 7 days a week.

Useful organisations/resources

If you're experiencing a crisis and need someone to talk to, the organisations mentioned below provide free helplines. You can also contact these helplines for guidance if you're worried about another person.

2025 Help and support for over 18’s UK based

Black Minds Matter UK
Over 18s

Black Minds Matter UK is a registered charity connecting Black individuals and families with free 121 talking therapy delivered by qualified and accredited Black therapists.

Website - Black Minds Matter UK

Campaign Against Living Miserably (CALM)
CALM runs a free, confidential, and anonymous helpline as well as a web chat service, offering help, advice, and information to anyone who is struggling or in crisis.
Telephone: 0800 58 58 58
Opening times: 5pm – midnight, 7 days a week
Website: https://www.thecalmzone.net/

Hub of Hope
A UK-wide database of mental health charities and organisations offering advice and support.
Website: Mental Health Support Network provided by Chasing the Stigma | Hub of hope

National Suicide Prevention Helpline UK
The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental wellbeing or thoughts of suicide.
Telephone: 0800 689 5652
Opening times: 6pm – midnight, 7 days a week
Website: https://www.spuk.org.uk/

Samaritans
Samaritans provide emotional support to anyone in emotional distress, struggling to cope or at risk of suicide.
Telephone: 116 123
Opening times: 24 hours a day, 7 days a week
Website: https://www.samaritans.org/

SANEline
SANEline is a national out-of-hours helpline offering emotional support, guidance, and information to anyone affected by mental illness.
Telephone: 0300 304 7000
Opening times: 4.30pm – 10pm, 7 days a week
Website: https://www.sane.org.uk/

UK Helplines for young people:

ChildLine
Childline is a counselling service for children and young people aged up to 18 provided by the National Society for the Prevention of Cruelty to Child (NSPCC).
Telephone: 0800 11 11
Opening times: 24 hours a day, 7 days a week
Website: https://www.childline.org.uk/

Child Bereavement UK

Help for children, young people, parents and families after the death of someone close. Offers support through local services, groups for young people, plus films and blogs.
Phone 0800 028 8840
Website childbereavementuk.org

Headspace

https://www.headspace.com/
Headspace is an app that provides tools and resources to look after your mind.

Kooth

www.kooth.com

Kaleidoscope
Team of specially trained mental health workers. Whether you’re enquiring about yourself or your loved one, they can help.
Kaleidoscope Plus Group - Mental Health Support and Services

NHS: www.nhs.uk/oneyou/every-mind-matters/childrens-mental-health/

Papyrus UK

Papyrus UK is a confidential support and advice service for anyone aged under 35 who is experiencing thoughts of suicide.
Telephone: 0800 068 41 41
Opening hours: 24 hours a day, 7 days a week
Website: https://www.papyrus-uk.org/

Shout text service

24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Text - Text 85258.

Talk To Frank – https://www.talktofrank.com/ Honest information about drugs

The Mix
Support and advice for people under 25, offering these services:

Crisis messenger textline
Discussion board
Webchat
Short-term counselling by phone and online

Website https://www.themix.org.uk/.
Text 85258 (crisis messenger service, text THEMIX

UK Helplines for LGBTQIA+ people

Switchboard

Switchboard is the national LGBTQIA+ support line and can discuss anything related to sexuality and gender identity. Phone operators all identify as LGBTIA+.

Telephone: 0800 0119 100

Opening times: 10am–10pm, 7 days a week

Website https://switchboard.lgbt/

Disclaimer: Referral to Mental Health Organisations

The information provided on this website includes a list of UK based mental health organisations that may offer additional support and resources. Please note the following:

1. Independent Entities: The organisations listed are independent entities and are not affiliated with or endorsed by me as a coach or youth mental health first aider. I provide these references purely for informational purposes.

2. No Responsibility for Services: I do not assume responsibility for the services provided by these organisations. It is important for individuals to perform their own due diligence and assessments when seeking support from any listed entity.

3. No Guarantee of Outcomes: While these organisations are suggested as potential resources, I cannot guarantee the effectiveness or suitability of their services for your specific needs.

4. Professional Advice: The inclusion of these organisations does not replace professional advice. Individuals are encouraged to seek appropriate professional guidance tailored to their personal circumstances. By utilising the information provided, you acknowledge and accept these terms and understand the limitations of liability as outlined above.